Terms & Conditions

Welcome to the official website of FAH Super Speciality Hospital, a unit of FAH Healthcare Pvt. Ltd. ("FAH Hospital", "we", "our", or "us").

By accessing or using www.fahhealthcare.com, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue using our website.

1. Use of Website

You agree to use this website only for lawful purposes.

You must not:

• Use this website for any fraudulent or illegal activity.
• Submit false, misleading or inaccurate information.
• Attempt to damage, disrupt or gain unauthorised access to our website.
• Upload malicious software or harmful content.
• Misuse website content or contact forms.

2. Medical Information Disclaimer

The information available on this website is provided for general educational and informational purposes only.

• Website content is not a substitute for professional medical advice.
• Information should not be used for self-diagnosis or self-medication.
• Every patient's medical condition is different.
• Diagnosis and treatment decisions must be made by qualified medical professionals after appropriate evaluation.

Always consult a qualified doctor regarding your medical condition. In case of a medical emergency, seek immediate medical assistance rather than relying on this website.

3. Appointment Booking

Our website allows visitors to submit appointment requests for consultations with doctors and specialists.

• Submitting an appointment request does not automatically confirm an appointment.
• Appointment confirmation is subject to availability and hospital verification.
• Our hospital representative may contact you using the information provided.
• Appointment timings may change due to medical or administrative reasons.
• Patients should provide accurate contact and appointment details.

FAH Hospital reserves the right to reschedule or cancel appointments when necessary.

4. Medical Services and Treatment

FAH Super Speciality Hospital offers healthcare services across various medical specialities, including Cardiology, CTVS, General Medicine, General Surgery, Oncology, Orthopaedics, Pediatrics and other departments.

The availability of specific doctors, treatments, procedures and facilities may vary.

All medical treatments and procedures are subject to:

• Medical evaluation and clinical requirements.
• The treating doctor's professional judgment.
• Patient consent.
• Availability of facilities and medical resources.
• Applicable hospital policies and regulations.

No specific medical result or treatment outcome is guaranteed.

5. Fees and Payments

The charges for consultations, diagnostic services, treatments, surgeries and other hospital facilities may vary depending on the services provided.

Patients will be informed of applicable charges through the hospital's authorised channels.

Any applicable advance payments, cancellations, refunds or billing adjustments will be governed by the hospital's relevant policies and applicable laws.

6. Intellectual Property Rights

All content available on this website, including text, logos, trademarks, images, graphics, website design, videos and multimedia, is owned by FAH Hospital, FAH Healthcare Pvt. Ltd. or their respective authorised owners.

No person may reproduce, copy, distribute, modify or commercially use website content without prior written permission from the rightful owner.

7. Third-Party Links

Our website may contain links to external websites, social media platforms or third-party services for user convenience.

We do not control or guarantee the accuracy, security or availability of third-party websites. Accessing external websites is at your own discretion and subject to their respective terms and policies.

8. Limitation of Liability

FAH Hospital makes reasonable efforts to ensure that the information on this website is accurate and updated.

However, we do not guarantee that:

• The website will always be available without interruption.
• All information will always be complete or error-free.
• The website will be free from technical issues or security vulnerabilities.

To the extent permitted by applicable law, FAH Hospital shall not be liable for losses arising from reliance on website information, temporary website unavailability or unauthorised use of the website.

Nothing in these terms excludes liability that cannot legally be excluded under applicable law.

9. Privacy and Personal Information

Your use of this website is also governed by our Privacy Policy. By submitting your information through our website forms, you acknowledge that your information may be collected and processed for appointment management, communication and other purposes explained in our Privacy Policy, subject to applicable laws.

10. Changes to Terms & Conditions

FAH Hospital reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective once published on this website.

We encourage visitors to review this page periodically.

11. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Lucknow, Uttar Pradesh, subject to applicable law.

12. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact: