International Patient Service
International Patient Services at FAH Super Speciality Hospital.
At FAH Super Speciality Hospital, we prioritize the healthcare and well-being of our international patients. Our dedicated International Patient Services team ensures seamless care from the moment you arrive, providing personalized assistance to both patients and their companions throughout their journey.
Your Health, Our Priority
FAH Super Speciality Hospital serves patients from across the globe, including those from Africa, the Middle East, and the SAARC region. Our international team is dedicated to providing world-class medical care, ensuring you receive accurate treatment plans, translated medical documents, and consolidated bills upon discharge.
What We Offer
Pre-Arrival Assistance
Before your arrival, we take care of every detail to ensure a smooth experience:
- Visa Assistance: Guidance with visa procedures.
- Airport Transfer: Convenient and comfortable transport to the hospital.
- Appointment Scheduling: We’ll book all your medical consultations in advance.
- Cost Estimates: We provide clear cost estimates for your treatment plan.
- Medical Opinion Processing: Receive expert opinions remotely, if needed.
- Accommodation: We assist in booking nearby hotels or service apartments for a comfortable stay.
During Your Stay
Once you arrive, our International Patient Relations Executive will be with you every step of the way to address all your medical, personal, and logistical needs:
- Personalized Care: A dedicated relationship executive available 24/7.
- Language Support: We offer language translation services to bridge any communication gap.
- Cultural Sensitivity: We ensure that your dietary and religious requirements are met.
- Family Communication: We provide regular updates to your family back home about your health status.
- Foreign Exchange: Assistance with currency exchange to make payments convenient.
- Comprehensive Support: We handle everything from airport pickup to hospital registration and treatment coordination.
Post-Treatment Services
Our commitment doesn’t end once your treatment is complete. We ensure that your return home is just as smooth:
- Efficient Discharge: We manage the discharge process quickly and smoothly.
- Travel Assistance: We assist with travel arrangements and help you plan any local sightseeing before departure.
- FRRO Registration: Help with Foreigners Regional Registration Office (FRRO) formalities.
- Remote Consultations: Access follow-up consultations with your doctors remotely after you return home.
- Safe Travel: We facilitate your safe journey back to your home country.